Digital Surge Review 2023
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Note: Due to their exposure to FTX (an exchange that went bankrupt as a result of a liquidity problem), Digital Surge has temporarily suspended withdrawals and deposits.
Are you searching for the best cryptocurrency exchange platform in Australia? Your search ends here with Digital Surge. This crypto company is one of the most reliable, trusted, and secure crypto trading platforms in Australia.
Digital Surge is best well known for its wide range of crypto assets for buying, selling, and trading, very competitive fee structure, and above all, an amazing customer support team. Digital Surge is definitely worth a try!
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Table of Contents
Digital Surge Exchange Info
- Website: https://digitalsurge.com.au/
- Country: AU
- Mobile app: Available
- Deposit Methods: Bank transfers, debit cards, cryptocurrency, OSKO, POLi, and PayID
- Trading Fees: 0.5%
- Fiat Currencies: Australian Dollars
- Cryptocurrencies: More than 300
- Excellent mobile app with price alerts
- AUSTRAC-regulated platform
- Tighter spreads (~0.5%)
- Straightforward sign-up and verification process
- Beginner-friendly exchange
- 300+ supported cryptocurrencies
- 23% APY with Digital Surge Earn
- Instantly buy and sell crypto with AUD
- Pay monthly bills using bitcoin with Digital Surge Pay Wizard
- 24/7 email and live chat support
Pros of Digital Surge
- In-platform system for paying bills with crypto
- Options for advanced orders and dollar-cost average, together with the standard trading interface
- All-in-one beginner-friendly design
- SMSFs support
- Wide range of over 300 digital assets
- Highly responsive customer support
- Low fees for instant buys
Cons of Digital Surge
- No possibility for credit-card deposits
- No access to DeFi markets and NFTs
In various parts of the world, crypto traders need to use international crypto exchanges because they don’t have any reliable, domestic platforms at their disposal. As a result, they can end up paying high fees due to multiple fiat currency conversions or face a lack of support for a broad range of services that aren’t available to users from certain regions.
Luckily, Australian crypto enthusiasts and traders have multiple top-quality native platforms at their disposal. Sure, Aussie traders can use Binance, Coinbase, and other international exchanges, but why go through all the trouble when you have great domestic platforms specially geared towards your needs. These platforms let you pay, deposit and withdraw funds in Australian dollars, with the help of popular payment platforms such as PayID, OSKO and POLi.
In this review, we are going to take a look at one of the best crypto exchanges in Australia, Digital Surge, and find out what makes it one of the best choices for Aussies alongside the likes of CoinSpot and Swyftx.
Digital Surge – A Leading Australian Crypto Exchange
Digital Surge is a crypto exchange platform that offers much more than just basic trading operations. It’s a platform with multiple crypto functionalities, ideal for both total beginners and advanced crypto traders. The platform was launched in 2017, which makes it a relatively young exchange, but it has quickly managed to achieve widespread popularity and create a strong user base thanks to the top quality services.
A lot of platforms are still stuck in the Bitcoin (BTC) exchange era, when exchanges were concentrated mainly on BTC and a couple of altcoins, such as Ethereum (ETH) and Litecoin (LTC). These platforms don’t offer much choice in terms of cryptocurrency selection. On the other hand, Digital Surge is a modern crypto exchange that’s keeping up with all the trends on the crypto market and is constantly expanding its cryptocurrency selection. You can find more than 280 cryptos on the platform, and new coins are regularly added based on market sentiment and popularity.
Digital Surge has multiple layers of security because earning and maintaining user trust is of key importance for the crypto exchange.
Unlike many unregulated trading platforms that might even be well-developed scam attempts, Digital Surge is a fully regulated crypto exchange registered with AUSTRAC and in compliance with all relevant Australian laws. This means that users are protected against scams and that they can rest assured Digital Surge isn’t just going to suddenly close shop and run off with their money.
The platform has a wide range of payment methods, and it allows users to easily cash out their crypto gains into AUD.
Digital Surge Review Key Points
- Instant crypto purchases with Australian dollars.
- More than 280 available crypto coins and tokens.
- A wide range of payment methods.
- Some of the lowest fees on the market.
- Great security measures.
- Fully regulated exchange by AUSTRAC.
- Pay bills and credit card debts with Bitcoin.
- Very responsive support team through live chat on the platform.
- User-friendly mobile app.
Platform Trading Options
If you’re a crypto beginner with no trading experience, Digital Surge is the ideal platform for you. Even if you’re an experienced trader used to advanced trading tools, Digital Surge is still a great choice because it’s designed for both types of users.
The platform interface has a minimalistic design that enables users to trade, buy, sell, store, deposit and withdraw assets with just a few clicks. You’ll have a clear and simple overview of your whole account on r your desktop, without any unnecessary details.
Once you connect a payment method to the platform and deposit some AUD, you can start buying cryptocurrency right away. The process is nearly instantaneous. All you need to do is go to the Buy & Sell section of the platform menu at the upper edge of the window, and you’ll see the selection of all available cryptocurrencies. Once you find the crypto you wish to buy or sell, just click on the appropriate button, enter the desired amount and initiate a transaction. You can also add cryptocurrencies to your account watchlist by toggling the Watchlist button right next to the Buy/Sell options.
All your stored cryptocurrencies are visible in the Wallets section of the platform, where you have a separate wallet for each crypto.
If you don’t want to buy or sell crypto at the prices available in the Buy & Sell section, you can initiate a trade through the Markets option. Here, you can specify the amount you wish to buy or sell and set your desired price. Your trading order is then included on the Digital Surge market, and once your order is matched, you can facilitate a trade. This option is usually used by experienced traders who want to try and get a better price than the current market offer for their trade.
Price alerts are a very useful tool for experienced traders. You can set a price alert for any cryptos available on the platform. This option will automatically notify you either by SMS or email when your asset reaches the specified price. This way, you can immediately act and buy or sell crypto once the market price reaches your set target.
Bitcoin and Other Cryptocurrencies
Digital Surge is far ahead of many exchanges in terms of crypto selection because you can buy, sell and trade more than 280 cryptos. You can find all the top cryptocurrencies that are leading the market, but you can also find a bunch of less popular altcoins that are trending and might increase in value over time.
Available cryptos include Bitcoin (BTC), Bitcoin Cash (BCH), Cardano (ADA), Binance Coin (BNB), Solana (SOL), Avalanche (AVAX), Polkadot (DOT), Terra (LUNA), Cosmos (ATOM), Algorand (ALGO), Fantom (FTM), Tron (TRX), Stellar Lumens (XLM), Ripple (XRP), Sandbox (SAND), VeChain (VET), Litecoin (LTC), Decentraland (MANA), Gala (GALA), Kusama (KSM) and many other digital currencies.
Digital Surge provides top quality services at quite low fees without sacrificing user safety. The instant Buy & Sell feature costs 0.5%, which is quite low compared to many exchange platforms that charge extra fees for their instant buy features.
As far as trading crypto through the Markets feature goes, the fees depend on your monthly trading volume. The higher the trading volume, the lower your trading fee will be. The highest trading fee is 0.5%, just like the instant Buy & Sell fee, and this fee is applied for a monthly trading volume below 100 thousand AUD. The fee can drop down to as low as 0.1% for a monthly trading volume of over 1 million AUD.
This fee structure reflects the platform’s policy to make crypto trading available to everyone, and that’s why there are no hidden fees or unpredictable extra charges for crypto trading on Digital Surge.
Supported Payment Methods
Digital Surge enables users to purchase crypto directly with fiat currency. You can fund your Digital Surge account through several popular methods. If you want to transfer cash from your bank account to Digital Surge, you can easily do it with a POLi bank transfer. There’s no need to wait several business days since POLi transfers enable instant deposits at any time of the day. A POLi transfer costs a minimum of 2 AUD, while the maximum deposit fee can be 3.30 AUD.
You can also fund your platform account with cash using PayID for free. Cryptocurrency deposits are also an option and you won’t be charged any platform deposit fee; however, you will need to pay the standard blockchain transaction fee based on the cryptocurrency you’re depositing.
The same goes for crypto withdrawals to external wallets. Digital Surge won’t charge you any withdrawal fees, but you’ll need to account for the blockchain transfer fees. As for Australian dollar withdrawals, there are no extra fees.
Digital Surge Mobile App
Digital Surge has a great, user-friendly mobile app called Digital Surge – Crypto Made Easy and it really does what it says because the interface design is made to be intuitive and understandable for crypto newcomers. Sometimes crypto exchanges leave out some of their features from the mobile version of their platforms, but that isn’t the case with the Digital Surge app. You don’t lose access to any of the platform features available in the platform’s desktop version.
Crypto traders like to stay in the loop, and that’s why it’s highly important for a top-quality crypto exchange to have a good mobile app. The Digital Surge app really delivers a great user experience, and it’s available for both Android and iOS devices.
No matter how great the crypto selection is or how low the fees are on a crypto exchange, it all counts for nothing if the security measures are poor. The team behind Digital Surge knows that, which is why they’ve implemented strong security measures that show users how much they care about platform security.
Digital Surge uses SSL encryption for all the data that flows through the platform. There are multiple layers of security measures designed to prevent any third-party attacker from accessing the platform without authorization. No one can simply enter your user account and steal assets from your wallet because they would need to pass the extensive Digital Surge security layers and the 2FA (two-factor authentication) protocol. The 2FA protocol requires users to confirm their identity when logging into their platform account or when approving transactions by entering a randomly generated code that’s sent to the user’s mobile phone or email account.
On top of this, the vast majority of platform assets are safely stored offline in cold storage, while only a small part of the assets are kept online for platform liquidity.
The Digital Surge’s customer support team is very responsive and available through a live chat option on the platform. Support team members are based in Australia, and they are ready to help with platform issues. It’s also possible to reach the support team through email, but using the live chat option should really be your primary choice if you have any problems.
A Few Words Before You Go…
Choosing Digital Surge as your primary crypto exchange definitely won’t be a mistake. Of course, there are other Australian crypto exchanges like CoinSpot and Swyftx, which also offer great services, a huge selection of cryptos, and reasonable fees, but they don’t offer bill payment services in Bitcoin like Digital Surge.
Digital Surge is a great choice for both beginners and advanced traders, with its simplistic user interface, various trading tools and smooth user experience.
frequently asked questions
Digital Surge offers users the ability to pay bills and credit card debts with Bitcoin. It’s super easy. You can access the feature from Digital Surge’s website and pay any bill or credit card debt if the biller has a BPAY code by transferring BTC directly from your Digital Surge wallet. There’s no need to convert your BTC to AUD before paying your bills, which means you won’t lose any money on crypto to fiat conversions, and you won’t pay any additional fees.
Yes, Digital Surge has tight security measures composed of various encryption levels designed to prevent any platform breaches or unauthorised access to user accounts. The platform uses SSL encryption and two-factor authentication.
Yes, Digital Surge is a regulated exchange platform that cooperates with Australian tax authorities and keeps reminding its users to always keep clean records of their crypto trades and file taxes on time. Be sure to fulfil your crypto tax obligations on time; otherwise, you’ll end up paying serious fines for tax evasion.
Yes, you can use any of the listed payment methods at all times. You can freely add new payment methods and delete old ones.
Digital Surge counts an impressive number of over 1 million customers who have utilized the exchange service.
Digital Surge is an exchange for digital currencies that comes with the benefit of a inbuilt wallet which allows you to save and manage the funds you purchase through the platform, or transfer funds from a different digital wallet you have. There’s a separate wallet tab, where you can view your balance total and the balances of every crypto you own. The best part is Digital Surge allows you to purchase, sell, or transfer cryptocurrency directly through your wallets.
Digital Surge is an ASIC-registered company that has the ABN (89 820 473109) that is operating with the official name Digital Surge Pty Ltd. Digital Surge is headquartered in Brisbane and is led by Co-Founder Dan Rutter as its CEO.
Digital Surge Compared
|Exchange||Deposit Methods||Fiat Currencies||Cryptocurrencies||Trading Fees||Sign Up|
|PayID, Osko, Debit Card, Credit Card, Cryptocurrency, Bank Transfer||AUD / NZD||320 +||0.6%||Visit|
|PayID, POLi, Cryptocurrency, Cash, BPAY, Bank Transfer||AUD||370+||OTC: 0.1% Instant buy/sell: 1%||Visit|
|PayID, Osko, Debit Card, Credit Card, Cryptocurrency||USD, AUD, CNY, EUR, CAD, GBP, UAH, NGN, TRY, RUB||600+||0% – 0.1%||Visit|
|Crypto, electronic funds transfer (EFT), wire transfer, bank transfer, debit card/credit card||50+||160+||0.1% to 0.6%||Visit|
|Google Pay, Apple Pay, Debit Card, Credit Card, Cryptocurrency, Bank Transfer, Cash||AUD, GBP||50+||Taker: 0.04-0.1% Maker: 0.04-0.1%||Visit|
|PayID, Osko, POLi, Cryptocurrency, Bank Transfer||AUD||300+||0.1% – 0.5%||Visit|
|SWIFT, EFT, PayID, Osko, Cryptocurrency||USD, AUD, NZD||27||0.05% – 0.5%||Visit|
|Skrill, Online Banking, PayPal, Neteller, Debit Card, Bank Transfer||USD, AUD, EUR, NZD, GBP, HKD, CAD, CHF, NOK, SGD, and 5+ more||70+||Vary (overnight and weekend fees apply)||Visit|
|SWIFT, Google Pay, Apple Pay, SEPA, Osko, Wire Transfer, Cryptocurrency, Bank Transfer||AUD, USD, GBP, EUR, CAD, JPY, CHF||140+||Taker: 0.10% – 0.26% Maker: 0.00% – 0.16%||Visit|
|SEPA, Debit Card, Credit Card, Wire Transfer, PayPal, Cryptocurrency||AUD, EUR, USD, RUB, GBP, KRW, CNY, VND, TRY||645+||0.1%||Visit|
|Bank transfer, POLi, OSKO, P2P||AUD||100+||Taker fees: 0.5% – 1.6% Maker fees: 0.5% – 1.6%||Visit|
|Crypto, Bank Transfer, PayID||AUD||410+||Taker fees: 0.85% Maker fees: 0.85%||Visit|