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Crypto.com Review 2023
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Sinead Burgess
The adoption of cryptocurrencies gave way to many different cryptocurrency exchanges and cryptocurrency products. If you’re a beginner and you require an affordable, one-stop-shop cryptocurrency trading platform, then Crypto.com is one of the best choices for you.
Crypto.com’s main idea is to bring cryptocurrencies into the everyday user’s financial routine by offering a wide range of cryptocurrency services. The platform offers interesting crypto features, such as a native Crypto.com coin (CRO), cryptocurrency Visa debit card, staking and lending services, a cryptocurrency wallet app, and more.
If you like what you’re reading, we invite you to stay with us as we explore the Crypto.com platform and find out more about its notable features.
About the Crypto.com Exchange
Crypto.com is considered one of the fastest-growing crypto platforms on the market, thanks to its constant addition of new trading features.
Crypto.com was initially launched as Monaco Technologies in 2016 via an ICO. The ICO raised more than 26 million dollars in crypto from selling almost two-thirds of the total supply of the Monaco (MCO) tokens. The initial idea of the platform was to be a crypto payment service with the slogan “Spend anywhere, with low fees”. The brains behind the platform were the current CEO, Kris Marszalek.
In 2019, the Monaco platform underwent a makeover by changing its name to Crypto.com. The company launched their Crypto.com chain along with their native CRO token, Crypto.com Visa card, and features like Crypto.com Pay and Crypto Earn. The platform also expanded its Visa card features to the United States.
The exchange is proud to serve more than 10 million registered users around the world. The company is headquartered in Hong Kong, China, and holds offices in many regions of the world, including Malta, Bulgaria, China, Japan, the United States, Singapore, India, the United Kingdom, Argentina, Australia, and Russia. By expanding to nearly every corner of the globe, they have proven that their services are sought after, and their features satisfy the needs of every user. The platform has become a cryptocurrency powerhouse in the DeFi space.
How to Create an Account
Creating an account on Crypto.com is a simple feat. You need to visit the main website and click on the Sign-Up button on the right corner of the page. You are redirected to a form to input some personal credentials like full name and surname, nationality, and email address. Users have to be older than 18 years of age and agree to the Terms and Conditions of the platform. Once the form has been filled, click on the Create Account.
Afterwards, check your email for a verification code from Crypto.com. Follow the code and the prompts to enter your mobile phone number. Once this is completed, you’ll receive SMS verification on your mobile device. Once this is settled, your account will be created.
The Crypto.com platform complies with KYC/AML regulations, and users who complete the ID verification process can unlock the full features of the platform. The KYC verification requires users to provide a form of ID – a government-issued ID card, passport, or driver’s license, depending on the user’s location. Additionally, users will have to provide a photo of themselves to confirm the photo ID verification.
The KYC verification process only enables users to deposit and trade crypto, withdraw crypto with a limit of 100 BTC per day and have full customer support features. If you want to deposit fiat currency to your account through bank transfers or to purchase cryptocurrency with credit cards, you have to use the Crypto.com app for mobile devices.
Ease of Use
The Crypto.com platform can be accessed from desktop devices via a website platform, as well as through its robust and well-designed mobile Crypto.com app. After users create their accounts, they can trade via the exchange or the DeFi crypto wallet.
The exchange is your best option for fiat-to-crypto trading, as the fees are less expensive. On the other hand, the DeFi wallet allows you to swap crypto with other users, acting as a decentralized exchange. The DeFi wallet gives you control over your private keys and allows you to set custom network fees to speed up or slow down the transaction verification process.
Crypto.com’s user interface is simple but cluttered. Experienced traders can take advantage of the platform’s cryptocurrency analysis and market indicator tools. Moreover, traders can place different order types such as stop orders, limit orders, and others.
Advanced trading features include derivatives trading options, such as margin trading, where users borrow funds from the platform to trade above their budgets, as well as speculative trades. Users can earn interest up to 14% by investing in the native token of the platform CRO.
The platform went under a UI makeover in 2021. While the makeover solved some of the major issues of the UI, beginners can still feel overwhelmed by the screen clutter and the number of crypto-related terms. The platform’s multiple features come at the cost of simplicity.
Trading Features
Let’s l focus on the best features that make Crypto.com worth your while and briefly discuss what you can expect from the platform.
Crypto Exchange
Spot trading on Crypto.com is not complicated. Users can undertake spot trading both on the desktop platform and on the mobile app. The exchange works just like other crypto platforms. You choose your desired crypto coin and the currency you wish to pay with. Payment methods include other crypto or fiat currencies.
The cryptocurrency trading platform might seem complicated at first, but in reality, it isn’t. The platform lists the current market price for all assets and displays their price fluctuations, among some other stats.
To start trading, search for the trading pair you wish to trade with from the list. You can choose the amount you wish to purchase using the exchange slider. Finally, select your payment method and finalise their trade. The spot trading process shouldn’t take more than a couple of minutes.
Crypto Pay
The Crypto Pay feature was developed in order to enable individual traders and business holders such as retailers to accept crypto payments. The fees differ from classical maker/taker fees with this feature as there are no processing fees. The only fee is the 0.5% fee for payments made with fiat currency.
Crypto Earn
The Crypto Earn feature allows users to deposit their cryptocurrencies to Crypto.com and earn daily interest on their assets. The interest rate for the tokens varies depending on the duration of the staking period.
The interest rate is not paid out in fiat currencies. Instead, the rate can be collected in the form of a staked token. This feature is not available in every country, such as Hong Kong, Malta, and Switzerland.
The Crypto.com app displays the total worth of the staked tokens at their pay-out time. The staking periods range from 1 to 3 months, but you can also stake your assets for a flexible term. The interest rates are higher for longer periods of staking compared to short-term staking. Flexible terms accrue the lowest percentage rate out of all the options.
Crypto Credits
The Crypto Credits feature is technically still in development but allows users to borrow funds from the platform to make purchases. Users can unlock this feature by having a verified account and making a crypto deposit or by staking the native token CRO. For example, staking 10k CRO tokens allows the users to borrow $6,000 worth of crypto. Users can also use Bitcoin as security for a credit loan.
The Crypto.com crypto loans are very user-friendly. There are no deadlines for paying back the credit, no credit checks, low fees with the MCO token, and there is no minimum threshold for credit return payments.
Users can take out loans on popular cryptocurrencies such as Bitcoin and Ethereum, as well as, CRO and MCO tokens. The loan-to-value ratio is 50%, meaning users need to deposit 2000 USD worth of CRO in order to get a 1,000 USD loan. The minimum account balance required for a crypto credit is $1,000.
Crypto.com Visa Cards
The crypto Visa cards are a feature exclusive to the Crypto.com trading platform. They’re constructed of metal and can be used in offline and online locations that accept Visa payments. The Visa cards from Crypto.com are not credit/debit cards. They are just connected to your account on the platform.
The DeFi native wallet of the platform powers the cards by automatically converting users’ crypto holdings into fiat currencies for their linked debit cards. The cards allow the users to spend their cryptocurrencies instantly, without bothering to trade them for fiat currencies on a crypto exchange.
The Crypto.com Visa cards come in five tiers that progressively provide better cashback rewards:
- Midnight Blue – comes with a $0 user-stake, 1% cashback rewards, and $200 per month free ATM withdrawals.
- Ruby Card– comes with a $400 stake, 2% cashback, free Spotify Premium, and $400 per month free ATM withdrawals.
- Royal Indigo and Jade Green Cards – come with a $4,000 stake, 3% cashback, free Spotify and Netflix account as well as airport lounge access, with $800 per month free ATM withdrawals.
- Frosted Rose Gold and Icy White Cards – come with $40,000 stake, 5% cashback, free Spotify, Netflix, Amazon Prime, as well as, 10% discount for Expedia, airport lounge plus one, and $1000 per month free ATM withdrawals.
- The Obsidian Card – comes with a $400,000 stake, 8% cashback, all of the perks from previous cards, plus a 10% discount for AirBnB and a private jet partnership. The Obsidian card also has $1,000 per month free ATM withdrawals.
Supported Cryptocurrencies
Crypto.com offers a wide variety of crypto assets for trading on their platform. The total number exceeds 100, but not all of them are available in every region of the world. This is resolved upon account creation as the user can see what tokens are available in their region.
The most popular cryptocurrencies available on the platform are Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC), Dogecoin (DOGE), Polkadot (DOT), but there are many others. The platform also supports stablecoins, including USD coin (USDC) and Tether (USDT).
Payment methods include bank transfers from bank accounts, credit/debit cards, CRO, and MCO tokens. The platform supports more than 20 fiat currencies, such as USD, GBP, EUR, HKD, and AUD.
Trading Fees and Limits
The Crypto.com exchange platform charges fees for crypto trading and withdrawals. The trading fees vary based on the user’s 30-day trading volume. The higher the user’s trading volume, the higher the fee discounts they earn. Users can stake CRO and pay their fees with the token to receive additional discounts. The more CRO tokens staked, the bigger the discount will be. Users can also get a bonus of p.a (per annum) earnings on their initial CRO stake. Users have to stake more than 5,000 CRO and have a registered account to unlock this feature and earn fee rebates.
For crypto withdrawals, the fees vary depending on the cryptocurrency in question. For example, the withdrawal fees for Bitcoin are 0.0004 BTC with a minimum withdrawal of 0.003BTC.
The platform allows for credit/debit card deposits, and the fees for purchasing crypto via these methods range between 0% and 3.5%, depending on the user’s region.
The Crypto.com mobile trading app is the easiest way to trade crypto. By using the app, users get free deposits, free crypto-to-crypto conversions, and free crypto transfers to the Crypto.com cryptocurrency platform and the native Crypto.com wallet, i.e. DeFi wallet.
Is Crypto.com Safe to Use?
The Crypto.com platform uses a Defense In Depth (DID) security system, with security measures integrated into every aspect of the platform. As a result, the platform has never been hacked.
Crypto.com exchange has partnered with Ledger to use its institutional-grade security feature called Ledger Vault. Thanks to the Ledger Vault, the platform stores 100% of the assets in offline cold storage. Crypto.com’s cold storage insurance fund is 500 million dollars and covers direct and indirect damages by custodial entities, physical damage, and theft.
The hot wallets for everyday payments are equated with HSM (hardware security module) and multi-signature access. The funds in the hot wallets are corporate funds and represent a tiny fraction of the platform’s holdings. Even if the hot wallets were hacked, the attackers would steal the platform’s money instead of the users’.
Fiat currency deposits are held in custodian bank accounts in different countries. All USD holdings are FDIC insured, covering $250,000 for a single individual. Moreover, Crypto.com enables users to have direct control over their fiat currencies, and neither creditors nor Crypto.com can access these funds without permission from the holder.
All in all, the platform’s vast security features are notable and trustworthy. Seldom has an exchange such a wide roster of security measures that protect both customers, cryptocurrencies, and fiat currencies.
Customer Support
You can contact the customer support team at Crypto.com via the live-chat feature that’s available 24/7.
The platform also has a Help Center where users can browse many topics that provide solutions to their problems. The help centre gives users access to a categorised library on many different topics, including assistance and guidance for the Visa cards. There is a search bar included for fast browsing as the library is jam-packed with articles.
The email address for contact is [email protected] but is not promoted as a direct customer support feature.
A Few Words Before You Go...
We can say that Crypto.com stands out in the crypto ecosystem. The platform offers unique features like Visa cards, staking, earning, loans, as well as regular crypto trading with more than 100 cryptocurrencies. The platform has everything that both new and experienced users could ever need from a crypto trading platform.
Multiple features, low fees as well as a dedicated customer support team, make Crypto.com a great crypto platform. Some of the features like the Obsidian Visa card are expensive, but they merit great rewards. The above industry-grade security and the solid insurance fund are the icing on the cake.
All in all, Crypto.com remains an industry goliath, and we can recommend it to any type of user. Joining up is free, so start trading now!
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frequently asked questions
Indeed they do! The Crypto.com mobile app is one of the best mobile apps available on the market. The app is feature-packed with all of the features from the main desktop platform and provides users with a user-friendly interface for remote trading.
Users who favour remote trading will enjoy the app’s many features, including its wallet management, trading options and Visa card transactions. The app is free to download on Android and iOS devices.
The staking rates are very user-oriented on Crypto.com. For Bitcoin and Ethereum the annual rates can reach up to 8.5%, while for USDC, the rates go up to 14%.
Yes, the Crypto.com Visa cards have multiple tiers of cashback but require users to stake different amounts of crypto to unlock better cashback rates and other bonuses. The initial Midnight Blue card doesn’t require users to stake any crypto but only provides 1% cashback.
Yes, they do. The Crypto.com DeFi wallet is developed to offer users a secure environment for storing their private keys. The wallet is free to download and provides industry-standard security features, including two-factor authentication (2FA). It allows users to send and receive cryptocurrencies with custom network fees, in order to adjust the transaction speed.